"The staff at Alexan West Dallas is always incredibly approachable and helpful. Whether it is maintenance or general questions, I always receive a fast and friendly response. I have enjoyed my time in this community immensely so far."
"Alexan West is a great place to live. The only complains I have are maintnence related. The printer never works, but I do appreciate the office workers printing documents for me (during office hours only). Also, the treadmills in the gym are very temperamental. Sometimes a few of them work and sometimes zero out of the four work."
"The facility is brand new and beautiful. The resident lounge is one of the nicest areas I have ever seen with incredible views and ammenities. The gym is huge and very nice with all the essentials. I absolutely love the coffee machine in the lounge by the gym. Overall, this facility is an amazing place to live at!"
"Extremely friendly, dedicated and fast staff made leasing a piece of pie. I'm moving from Florida and leasing remotely is always a headache and a gamble. But my leasing specialist made sure I was as informed as could be before making my decision."
"Duranda was my apartment agent. She was very helpful and friendly. Her personality was why I chose this complex over others I visited.
The only negative issue was the cable wiring was setup for ATT customers. I use another provider. It took my provider half day to get my wireless setup."
"Very friendly community and HUGE complex. You don't really ever even have to leave lol. Hang out spots all over the apartments whether you want to have fun or relax we've got it all. We're also pretty spoiled by the Alexan team😊 All types of community gatherings happen EVERY month. Great way to meet new ppl!"
"The Alexan West Dallas has been a beautiful place to live with incredible immentities. The community is one of the best I’ve seen in Dallas with modern, industrial finishings, while having a homey feeling. I would highly recommend to others looking for an apartment."
"This is such of a great place to live with so much to offer in amenities... wonderful am away right now in a travel assignment and let me tell you the apartment that I’m in is not even close to the one at the Alexan West Dallas...no Ice and water in the door...I have to use and fill old fashioned ice cube trays! I have to use a key to unlock the door! No fresh ground coffee! I have to walk around the outside of the building to do laundry and when it snows I have to shovel a path to get there! I’m missing my apartment with all the things to do the lounges the neighborhood! It’s just a great place to live!"
"The employees give us the opportunity to meet our neighbors and the manager seems to really care about the tenants! My car was broken into and no one in the front office seemed to care except the apartment manager."
"Great place to live! So many great amenities! I love how the complex puts on different events for us every single week. And the view of the Dallas skyline from the top floor parking garage is incredible!"
"Always gets stuff done when requested, always friendly and willing to help out when needed. This apartment is great. I love walking to different places in the neighborhood or riding a bike around. Perfect central location to downtown. Pool is always relaxing, the hammock area and fire pits are super cool!"
"I have loved living at the Alexan West Dallas! I have only lived here for just a little bit, but I am in love with my unit. The only issue I have had with the unit was that the unit was really dirty when we moved in--it didn't seem like anyone came and cleaned before we took possession. And also our neighbors have dogs that constantly bark. Other than that, I love it here!!"
"I have completely enjoyed my decision to make Alexan West Dallas my home! I could not be more sure that this was supposed to be my apartment community. I've made a host of new friends, I LOVE the community events and outta so close to everything! Bravo staff and management company!"
"Great fun place to live. Staff is great and my neighbors are awesome!! I love my floor plan lay out with a very nice kitchen. The closet size is awesome, the amenities are nice and clean. The common areas are cleats clean. The maintenance team is always on point. Great job!"
"Absolutely gorgeous community! Close enough to downtown without the hustle and bustle. The staff is fun, professional and very friendly. The units are beautiful and the property is clean. I'm very happy to be here and call this place home!"
"Love this place great staff and great amentites. I really enjoy the events the apartment host it makes us all aware of who lives here. Also things get fixed fast. Only thing that still needs work is parking in the actual covered parking garage"
"Awesome 2 story gym, a pretty pool area and so many cool areas to hang out throughout the apartment complex.
Commute to Downtown Dallas, Deep Ellum, and Uptown is super convenient!
Surroundings around the apartment could use some more work.
The Foundry next door is cool though :)
Pricing for rent and getting your own parking space in the garage is high."
"The apartment's great, but the amenities and front desk employees are the real reason why I give this place 5 stars. The 3rd floor clubhouse has an incredible view of Dallas, as well as a relaxing feel. And that's only one of the many amenities."
"This is a great community and very well kept. The amenities and unit that you get for the price are tough to match along with the updated technology. The staff is very helpful and personable and people in the community seem to be pretty cool. I would recommend visitors parking being on the roof top if there are ever any changes made to the parking arrangement. It's a great place to move and we love being here. The team is on to something good. Keep up the great work!"
"My boyfriend and I just moved to Dallas from Ohio a few months ago. We scoured the city of Dallas for an apartment, but continued to come up short. That was until we walked into the Alexan West Dallas. The employees, the complex and it's immentities are incredible. The location is wonderful - 5 minute drive to Deep Ellum, Uptown and Downtown. Trinity Groves is right around the corner and within the next year I believe West Dallas will be the new "it" location in the city with the amount of development that's happening there. I can't imagine living anywhere else in Dallas."
"I love these apartments. They are very patient with me, any thing I need I have no problem with getting. If something is wrong or I am locked out no matter the time it doesn't take long for someone to come."
"Leasing staff is awesome, most neighbors are great, pool needs to be cleaned more often especially during the summer months. Exterior cleaning needs to be maintained - trash is everywhere and people need to pick up after their pets."
"We love it here! For the most part the community is quiet, and the staff are very friendly. We face the pool, so it can be busy at times (especially holidays!!) but residents are pretty quiet for the most part. It does seem to be party central at the pool at times. Parking has gotten a little challenging now that the community is so full. Community ammerneties are nice, and we love our apartment!"
"Best place to live in Dallas! Easy access to highways and restaurants. My move in was super easy & fast, Duranda helped me pick the perfect apartment and the rest of the staff is super kind and helpful as well! Thanks ALEXAN West Dallas!"
"We just moved in and so far everything is great. Awesome amenities and great apartment layouts. The only thing is there is no valet trash and the dumpsters on the first floor are a pretty far walk. Otherwise no complaints!"
"I absolutely love living at the Alexan West Dallas. The staff is so friendly and helpful and we have many events that bring everyone together as a community. This is the best choice living choice I've ever made!"
"Apartment with plenty of amenities. Friendly staff. Some minor isssues nothing major. Think the doors to the garage could use some shock supports. It is very loud when people enter and exit. The door sounds like it slams and resonates to the back of our apartment."
"The experience here has been great. I love that is pet friendly. The transition to moving in was smooth, fast and easy. The apartments have great amenities and the location is great being close to Downtown Dallas."
"Moved in looking forward to the bike storage/repair room but it's useless because you have to get the key from the office anytime you want to get in plus there are no tools or anything in the room. Room was not completely ready when I moved in. Since no one had lived there prior, the water was gross, the shower didn't get hot water for a week and a half, washer didn't work because there was still a plastic piece on it in the back that was supposed to have been removed so it took maintenance over a week to come look at it, the FOB front door was down so I had to use a plain key and then remind maintenance to come replace it and I had to be present for the work, first two scheduled happy hours were both cancelled the day of the event, shower piece not connected correctly and lastly part of fake hardwood floor doesn't stick to the ground in living room. Have a frustratingly loud tenant living above me but that is it of the complexes control. Was told TRX bands were bought for the gym but still not installed because they don't know how to hang them. All else has been good since then. Fun office staff, nice gym, good mail system and pool. Great location!"
"I love living at Alexan West Dallas. Every time I have friends over they say how great the complex is and how they wish they lived there. The staff are great and constantly put on events to help meet people in the apartments. I love it!!!"
"I love my new apt. The office staff is very professional and so nice. They are very helpful as well. The parking could be a little better and he reserved parking could be a little less expensive. Other than that I love it here!"
"The Alexan West has been a great experience and place to live so far. Its amenities are top notch, the staff is super friendly and the location of the complex is ideal. Really close to downtown, plus you get a great view of the skyline!"
"I love this place and the staff. Always arranging activities for residents and always greeting everyone with a friendly smile and helpful attitude. I've met so many new friends through our community here."
"We just moved in February and we love it here. Best perk is the "Quiet Zone." It's so easy to carry a book and a glass of your favorite beverage to the hammocks and decompress for a while. The fire pit is a huge plus too! We made s'mores on it our first week at Alexan. The community is great too!"
"Love the complex except the parking and trash. It would be great to have some type of trash valet to avoid walking in that nasty trash room and touching the nasty handle to the trash shoot. With amount of we pay for rent trash valet should be a no brainer. The parking is too tight and narrow in the garage and then all the spaces with extra room have been turned into reserved spaces just another way for them to bleed us and make more money 🙄"
"This is by far my favorite apartment and community I've leased. Friendly staff, great community events, and beautiful apartment. The events and community calendar is very unique to the Dallas area and sets Alexan apart from the rest. The resident lounges have the "wow" factor and always impress my guests."
"Everyone in the office is super nice and always smiling when I see them out and about! The maintenance crew is super fast and respectful and there to answer any and all questions. Overall great place to live!"
"I absolutely love my apartment and all of the wonderful amenities that come with living at Alexan West Dallas! The apartments are beautiful and the staff is great! The fitness center pool and gameroom are really nice, not to mention the lounges! Love Love Love it there!"
"I have lived at the Alexan for 2 months and l love it particularly the amenities and the fun events the staff coordinate. I hope as more people move in that the environment, cleanliness and community activities are preserved!"
"I love my community at Alexan West Dallas... They are great and provide so much for their residents. From our community calendar to our email updates and reminders..they are awesome. Im so glad I choose you Alexan West Dallas!"
"First time living in an apartment complex and I am really impressed with the entire property. The staff are very helpful/friendly and helped me with all my questions during move in. I plan on being a long term resident here!"
"The apartment is beautiful and the area is awesome! All of the fixtures are great and the amenities are wonderful! The only issues there seem to be are: water pressure in the showers are weak and some of the front office employees have not been trained well or are not knowledgeable about processes/policies."
"The staff is kind, considerate, and accommodating. Maintenance requests are taken care of quickly and swiftly. The apartment itself is marvelous. This is the first place in a long time that I have actually loved living at."
"I feel like this place is finally coming along together. Joshua is doing a fantastic job addressing the issues of the complex with the parking and trash. Although residents might not respond, he is doing a great job nontheless"
"Awesome community and management. Management is hands on and on top of things and communicate well with residents. They're also super friendly and regularly put on awesome events with all kinds of perks like food and drinks. This complex has everything!"
"Y'all are doing great. I wish we can do something about the trash situation though with the residents. Kind of gets gross . People don't put them down the trash shoot and just pile it in the space. Makes it hard to throw trash away :/"